01 — Approach
The funnel is the concept, the channel just a tool
After roughly 20 years in performance marketing we have seen channels come and go. What stayed: people rarely buy on first contact. Between the moment someone first sees your product and the purchase lie weeks, several devices and several platforms. A funnel structure maps that journey deliberately instead of hoping the algorithms will sort it out.
How this fits into our overall view, with contribution margin as the guiding metric instead of platform ROAS, is on the performance overview. This page is about the how, in detail.
02 — Model
Three layers, three jobs, three metrics
We work with a deliberately simple three-layer model, because simple models win in everyday practice:
- Awareness: reach new, relevant people. Measured by qualified reach and depth of interaction, not conversions.
- Consideration: deepen interest and build trust. Measured by engagement signals, site visits with substance, newsletter signups, carts.
- Conversion: close the deal. Measured by purchases or leads and their contribution margin.
Every campaign in every account is assigned to exactly one layer and measured against that layer's metric. Judging an awareness campaign by ROAS makes as much sense as judging a goalkeeper by goals scored.
03 — Mechanics
Audience handovers between channels
The point where most setups break is the handover. Who watched a video to 75 percent, who visited the product page, who filled a cart: these signals have to be defined as audiences, passed on between layers and kept consistent across channels. A TikTok view feeds the retargeting in Meta Ads, and an audience warmed up on Meta later searches on Google and meets the matching ad from the Google Ads account.
We document every handover: which signal, which audience, which window, which exclusion. Buyers are removed from all conversion audiences so no budget is burned on people who already bought.
04 — Mechanics
One creative brief per stage
Serving the same ad to strangers and to cart abandoners wastes both audiences. So we write a dedicated creative brief per funnel stage: at the awareness level the material has to hit a problem or spark curiosity within three seconds, at the consideration level it proves with substance why you are the right choice, at the conversion level it clears the last concrete objection, say shipping, risk or price.
05 — Practice
The two mistakes we see most often
Mistake one: everything optimized for conversion. The entire budget chases the three percent who are ready to buy, CPMs climb, the audience wears out, and six months later everyone wonders why scaling has stalled. Nothing refills at the top, so there is less and less to harvest at the bottom.
Mistake two: awareness with no follow-through. Reach gets bought, but nobody has defined what happens with the people reached afterwards. No audiences, no retargeting, no handover to email and CRM. The expensively built attention evaporates. The handover into CRM & Email Marketing in particular is often the cheapest conversion lever in the whole system.
A funnel that is only optimized at the bottom is not a funnel, it is a sieve.
06 — Practice
Funnel audit for scattered budgets
Many clients arrive with setups that just grew: three platforms, two agencies, budgets distributed by history rather than by reasoning. Our funnel audit lays that open. We assign every running campaign to a layer, check the handovers and show where layers are staffed twice and where nothing happens at all. The result is a budget allocation with a rationale per layer instead of gut feeling per channel.
If you want to know what your funnel really looks like today: the first call with a rough look at your structure costs nothing, drop us a line.
Does your funnel have a structure or just a story?
Tell us which channels are running, how the budget is split and where it hurts. We will sort it into the three layers together and tell you honestly where the gaps are. First call free, 30 minutes.